Three pieces, one job.
Skills teach Cowork how your organization does a job. Connectors give it scoped access to where the work lives. Plugins package those together so a team shares one setup instead of everyone building their own.
The reason this matters is simple. A generic assistant produces output your team rewrites. One that knows your funder’s report format, your program names, and your approval rules produces a draft your team edits. That gap is the entire return, and it comes from the organizational knowledge you put in, not from the tool.
Product specifics change often. We track dated changes on the Cowork change log, and Anthropic documents the current options in its official Cowork guide.
Skills, connectors, and plugins
People use these words interchangeably. They are three different things, and the difference decides who owns each one.
Skills
Reusable instructions that teach Cowork how your organization does a specific job.
For example: A grant-report Skill that knows your funder’s format, your program names, and the tone your board expects, so every report starts consistent instead of from scratch.
Anyone can write one. No engineering required.
Connectors
Authorized links to the systems where your work already lives.
For example: Access to a specific SharePoint folder, a shared drive, or a business application, scoped so Cowork sees only what that job needs.
Usually set up once by whoever administers the tool.
Plugins
Packaged bundles that add capability, often combining Skills and connections.
For example: A bundle installed once and shared across a team, so everyone works from the same setup rather than each person configuring their own.
Installed centrally; worth reviewing before rollout.
Install something existing, or build your own?
Most teams over-build. The test is whether the value comes from knowing your organization.
Install something existing when
- The job is generic: summarizing, formatting, drafting, converting files.
- You want to test whether a workflow is worth investing in at all.
- Nobody on the team wants to own maintaining it.
- The task changes rarely and does not touch sensitive records.
Build your own when
- The value is in knowing your organization: your formats, names, rules, and history.
- The workflow is one you repeat weekly and would notice if it broke.
- It touches donor, client, member, or patient data and needs scoped access.
- A generic version produces output your team has to rewrite anyway.
Four rules that prevent the mess
The common failure is not a malicious plugin. It is a year later, when nobody can say what is installed or what it can reach.
Decide who can install
The most common failure is not a bad plugin, it is nobody knowing which ones are in use. Name one person who approves additions before anyone installs anything.
Scope access to the job
Grant the narrowest folder or system a Skill needs, not blanket access. Reviewing scope at install time is far easier than auditing it a year later.
Write it down once
A one-page record of what is installed, who approved it, and what it can reach answers most of what an auditor or a funder will ask.
Review on a schedule
Revisit the list quarterly. Remove what nobody uses. Unused access is still access, and it is the part people forget.
An open Skills library for nonprofits
The jobs that eat nonprofit staff time are remarkably consistent: grant reporting, board packet assembly, donor correspondence, and funder compliance. There is no good reason for every organization to build the same Skills separately.
We are building and open-sourcing a set for exactly those workflows, so a small organization gets the benefit without paying to develop it. If there is a workflow eating your week, tell us and we will look at adding it.
Claude Cowork plugins and Skills, answered
What are Claude Cowork plugins?
What is the difference between a Skill and a plugin?
Do I need a developer to build a Claude Cowork Skill?
Are Claude Cowork plugins safe to install?
Where can I find Claude Cowork plugins and Skills?
Can you build custom Skills for our organization?
We install Claude Cowork for teams in DC & Raleigh
Design, setup, connected tools, hands-on training, and a one-page AI policy. Live in two weeks, from $2,500 flat. Nonprofit pricing available.
Or just tell us what you're trying to do — we'll point you the right way, free.
More Claude Cowork guides
What is Claude Cowork? The plain-English guide
What it is, what it actually does, who it is for, and how teams use it.
Read the guide →Claude Cowork pricing
What Claude Cowork costs, plan by plan, plus what a real team rollout runs.
Read the guide →How to use Claude Cowork
Step-by-step setup and a first-week playbook for business teams.
Read the guide →Claude Cowork vs Claude Code
Two Anthropic agent products, two different jobs. Which one fits yours.
Read the guide →Claude Cowork vs OpenClaw
Managed knowledge-work agent or self-hosted personal assistant: the practical choice.
Read the guide →Is Claude Cowork free?
The direct answer, what each paid plan includes, and what can cost extra.
Read the guide →Claude Cowork use cases
Eighteen real workflows, by team type: nonprofits, legal, and growing businesses.
Read the guide →Claude Cowork vs Microsoft Copilot
An honest comparison for SMB stacks, from a Microsoft shop that deploys both.
Read the guide →Claude Cowork security & data privacy
What it can touch, what it cannot, and the controls that make it safe for real data.
Read the guide →Claude Cowork for nonprofits
Grants, donor emails, and board packs: the nonprofit playbook.
Read the guide →Claude Cowork for law firms
Intake, review, and records work with the controls partners expect.
Read the guide →Legal intake automation, step by step
Four intake files to a reviewed matter summary, with the conflict surfaced, in under five minutes.
Read the guide →Claude Cowork for small business
Official workflows, Team plan costs, and a rollout that prevents AI shelfware.
Read the guide →Claude Cowork Dispatch
Assigning desktop tasks from your phone: what it needs, which plans have it, and the trade-off.
Read the guide →Claude Cowork change log
A dated record of Cowork releases, plan changes, platform support, and fact checks.
Read the guide →Claude consulting for SMBs
Implementation, training, and managed Claude operations in DC & Raleigh. Live in two weeks, from $2,500 flat.
See the service →