Member experience that doesn't buffer.

Country clubs, golf clubs, yacht clubs, city and social clubs, and equity-member clubs. The day-to-day looks the same across formats. You run a small year-round staff, a peak season or peak-event cadence, member-funded budgets, and a POS or membership platform (Jonas, ClubExpress, Northstar, ForeTees) at the center of everything.

Hotels and restaurants are built for transaction volume. A private club is built around member experience and the rhythm of peak events like weddings, tournaments, member-guest, and gala nights. The work looks more like supporting a small association than a small hotel. You have long-tenured members, heavy membership-system dependencies, and a board that watches the budget closely.

The platforms we see most often are Jonas Club Software, ClubExpress, Northstar Club Management, ForeTees, EZLinks, and MembersFirst. We handle the day-to-day around them: user management, integration health, Microsoft 365 and Google sync, and config changes. We do not replace your POS vendor. We run the discipline around the integrations so they keep working.

It is a 60-day runbook before any big event. We coordinate vendors, model how many devices to expect, run a WiFi survey, test capacity, walk the site, arm cellular failover, stage spare hardware, and put a Wellforce tech on-site when the event calls for it. The goal is simple. Nobody at the wedding ever thinks about the network.

Compliance Management is an add-on. It includes PCI scope reduction, evidence collection through a compliance platform (Vanta or Drata), and an audit walkthrough where your auditor talks to us. Most clubs are level 4 merchants, so we focus on shrinking your scope and watching controls all year, not on heavy attestation paperwork.

The IT Partnership runs $150 to $250 per staff seat per month, based on complexity. The Compliance Management add-on starts at $1,500 a month for a PCI baseline. AI agent deployments are quoted per use case. Project work like a refresh, a network rebuild, or event IT is billed at standard project rates. See /pricing for the full bands.