IT Solutions for Automotive
Dealerships

We provide expert support for all major dealership management systems including Reynolds & Reynolds (ERA-IGNITE, eLeads), CDK Global (CDK Drive, Lightspeed, Fortellis marketplace), Dealertrack DMS (Unify platform), and other major platforms. Our team has hands-on experience with DMS integration, configuration, performance optimization, third-party app connectivity, and troubleshooting to ensure your DMS runs reliably.

We implement comprehensive security including PCI DSS compliance for payment processing, encrypted storage for credit applications and personal data, secure customer portals with multi-factor authentication, network segmentation to isolate payment systems, regular security assessments, employee training on data handling, and 24/7 monitoring for suspicious activity. All solutions meet automotive industry compliance standards and FTC Safeguards Rule requirements.

Automotive dealerships typically invest $10,000-25,000 per month for comprehensive IT services depending on dealership size, number of locations, and complexity. This includes DMS support, POS system monitoring, cybersecurity, network infrastructure, help desk, and all technology needed to keep sales, service, and finance departments running. We offer transparent pricing tailored to dealership operations and can demonstrate clear ROI through system optimization and reduced downtime.

Yes. We provide 24/7 monitoring and support because automotive sales happen around the clock. POS system downtime during peak hours directly impacts revenue, so we guarantee immediate response for critical systems including DMS, F&I platforms, payment processing, and customer-facing technology. Our proactive monitoring often resolves issues before they affect dealership operations.

Absolutely. We specialize in integrating third-party applications including CRM systems (VinSolutions, DealerSocket), digital retailing platforms, inventory management tools, marketing automation, service scheduling, parts management software, and finance & insurance tools. We ensure seamless data flow between your DMS and all supporting systems to streamline dealership operations.

We support all major F&I platforms including RouteOne, DealerTrack, CUDirect, and specialized F&I menu tools. Our solutions include secure credit application processing, lender integration, compliance documentation, digital contracting with e-signatures, and backup procedures to ensure F&I operations continue even during technical issues. We understand F&I downtime costs thousands per hour.

We provide complete technology support for service departments including service scheduling systems, work order management, parts inventory tracking, technician productivity tools, customer communication platforms (text/email reminders), digital vehicle inspections, and integration between service systems and DMS. We ensure service advisors have reliable technology to maximize customer satisfaction and department profitability.

Dealerships are prime targets for ransomware (disrupting all operations), phishing attacks targeting finance staff, payment card theft from POS systems, and data breaches affecting customer credit information. We implement multi-layered security including advanced threat detection, employee security training specific to dealership risks, network segmentation, encrypted backups, and incident response planning to protect against these threats.

Yes. We support integration and management of digital retailing platforms, online financing tools, virtual showroom technology, live chat systems, mobile-responsive customer portals, and e-signature solutions. We ensure these platforms integrate seamlessly with your DMS and CRM to provide a unified customer experience across in-person and online sales channels.

Wellforce brings specialized automotive dealership expertise with proven experience serving 25+ dealerships across all major brands, deep DMS integration knowledge, 24/7 support understanding that sales never stop, PCI DSS compliance expertise, and local presence in Washington DC and Raleigh NC metro areas. We've delivered measurable ROI including $50,000+ annual savings through system optimization and prevented costly downtime during peak sales periods.