Wellforce
Pillar 5 of 5

Network that gets out of your way.

Wired, Wi-Fi, SD-WAN, firewalls, ISP relationships — designed, deployed, and operated as one stack. The network either works or it doesn't; we make sure it does.

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Where this fits
Help Desk 10-min response. 70%+ first-contact resolution. Systems Admin Endpoints, servers, M365, identity — kept current and clean. vITM A named, on-site IT lead who knows your team, vendors, and projects. vCIO IT strategy, budgeting, and a 12-month roadmap reviewed quarterly. Managed Network Wired, Wi-Fi, SD-WAN, and the unsexy ISP tickets nobody else owns.
ATM Cybersecurity — Always-Trust Modernized: 24×7 monitoring, EDR, identity, IR. 24×7 monitoring, EDR, identity, compliance reporting
Foundation →
The problem

What this fixes

  • Wi-Fi works in some rooms but not the conference room you actually need.

  • ISP outages turn into a four-hour finger-pointing session between vendors.

  • Nobody owns whether the firewall config is up to date.

What's included

Inside Managed Network

Pulled from the Complete IT Partnership SOW. Every line item is operated, not just listed.

  • Network design + deployment

    Site survey, heat map, cabling plan, equipment selection. Built once, right.

  • Wi-Fi management

    Coverage validation, client roaming, guest network isolation, capacity planning at scale.

  • Firewall + edge security

    Rule audits, threat feeds, IDS/IPS, geo-blocking, VPN management.

  • SD-WAN + circuit management

    Multi-circuit failover, performance monitoring, ISP escalation owned by us — not you.

  • Switch + VLAN administration

    Segmentation for guest, VOIP, IoT, secure data. Documented and audited.

  • Real-time monitoring

    24×7 monitoring with alerting tied to the help desk and on-call rotation.

The stack

Tools and platforms

What we run for you. Standardized so the team isn't guessing per-environment.

  • Meraki / Aruba / Fortinet
  • Cato Networks (SD-WAN)
  • Auvik (network monitoring)
  • PRTG (uptime alerting)
The numbers

What we track

Real metrics, reported monthly. Not theater.

  • Network uptime > 99.95%
  • Wi-Fi client satisfaction Validated quarterly via heat map walkthrough
  • Mean time to ISP escalation < 15 min
  • Firewall rule audit Quarterly
Questions

About Managed Network

Do you replace our existing equipment?

Only if the equipment can't do the job or is past end-of-life. We'll quote a refresh in the first quarterly review with the rationale; you decide the timing.

What if our ISP is the problem?

We own the ISP relationship for you — including the four-hour finger-pointing call. SD-WAN with a backup circuit makes most ISP issues transparent to your users.

Can you handle a multi-site network?

Yes. Multi-site is the sweet spot for SD-WAN and centralized firewall management. Many of our clients are 3–15 locations.

Do you do site surveys before quoting?

Always. A heat map and a cabling walk-through are part of the onboarding for any office over 5,000 sq ft.

Next step

See what your current setup is missing.

Run your Business Technology Scorecard — 60 seconds, one domain, real findings. PDF arrives in your inbox. No call required.

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