Wellforce runs managed IT support for nonprofits. Help desk, cybersecurity, compliance, donor CRM care, Microsoft 365 nonprofit grant setup, TechSoup buying, and AI agents. We serve groups of every size in Washington DC, Raleigh NC, and beyond. Verified 501(c)(3) groups get 15 to 20% off published bands, which works out to $120 to $212 per staff user per month. Those bands are public at /pricing. You also get a six-minute average response, audit-ready posture, and month-to-month terms. Want a quick read on where you stand? Book a 30-minute consult at /contact.
What IT support for nonprofits includes
The full managed stack of help desk, security, systems, and strategy. Plus the six things a nonprofit should never have to explain to its IT provider.
Microsoft 365 nonprofit grants
We check your eligibility, set up the tenant, and run it for you. Qualifying 501(c)(3) groups get up to 10 free Business Premium licenses through the Microsoft Tech for Social Impact program, plus a discount on the rest.
TechSoup procurement
We buy through TechSoup wherever the catalog applies. Microsoft, Adobe, Cisco, Bitdefender, and 100+ other vendors at nonprofit pricing. Knowing the rules is part of our job, not a referral.
Donor-data protection
Encryption at rest and in transit. Each person gets their own login, with no shared passwords. We watch your systems 24x7 and review CRM access every time someone leaves. Donor trust is something we run, not just talk about.
Board reporting
A short quarterly board pack from your IT strategist. It covers the roadmap, the budget, the risks, and your vendors. A board member can read it in ten minutes and defend the IT line without a translator.
Audit and compliance readiness
SOC 2, HIPAA where it applies, state donor-privacy laws, and funder clauses turned into controls that stay closed all year. Not patched the week before the auditor shows up.
AI for program delivery
AI agents that draft donor thank-yous, grant prep, and board reports. They sit on top of your IT, so staff hours go to the mission instead of the paperwork around it.
Where nonprofit IT actually breaks
These problems never show up on a ticket queue. They quietly cost a nonprofit a week of staff time every month.
Board reporting takes a week.
Three systems, two spreadsheets, and one staffer pulling it together by hand the night before. The board reads it on iPads while you fix typos.
Donor data is everyone's second job.
Duplicate records. Misspelled names on thank-you letters. Lapsed monthly givers still in the active appeal. The CRM drifts quarter by quarter.
Grant tech is held together with hope.
A Google Sheet, a Dropbox folder, a Slack channel, and a metrics file someone re-types at the end of every reporting period.
The audit finds the same five things.
Encryption, access reviews, vendor risk, backups, board-approved policies. The auditor flags it, the team fixes it, and a year later the next audit finds it again.
Turnover wipes out what you knew.
The ops director who knew where every shared password lived has left. The new hire starts from scratch. The IT notes are two years out of date.
Peak season is a fire drill.
Year-end giving, gala night, conference week, grant deadline. WiFi for 200 guests, a new laptop two days before the event, the DonorPerfect link that breaks at the worst moment.
The Wellforce stack for nonprofits
Five parts of the IT Partnership, weighted for the way nonprofit work really happens. Tap any one for the full scope.
Virtual CIO
A quarterly board pack ready to go: roadmap, budget, risk register, vendor scorecard. Pricing your board can actually defend.
See details →Help Desk
Real support for staff, board members, and remote program coordinators. Six-minute average response. Named techs who learn your CRM quirks.
See details →ATM Cybersecurity
24x7 monitoring, endpoint protection, identity protection, and phishing practice. Donor and beneficiary data protected without a big-company price tag.
See details →Compliance Management
SOC 2, HIPAA where it applies, state donor privacy laws, and IRS Form 990 disclosure tech. Audit-ready all year, not just the week before.
See details →Systems Administration
Clean Microsoft 365 or Google Workspace, fundraising CRM care (Bloomerang, DonorPerfect, Salesforce NPSP, Raiser's Edge), M365 grant setup, and healthy integrations.
See details →A real nonprofit discount, off real published bands
Most providers serving nonprofits hide pricing behind a quote wall. We publish ours.
The Wellforce Complete IT Partnership is $150 to $250 per staff user per month. Verified 501(c)(3) groups get 15 to 20% off that band, which works out to $120 to $212 per user per month, depending on scope, complexity, and compliance needs. Trade associations and 501(c)(6) groups are priced at our standard commercial bands.
The discount is the smaller half of the savings. Microsoft 365 nonprofit grants and TechSoup buying often cut a nonprofit's software spend by thousands of dollars a year. Setting both up is part of standard onboarding, not a billable project. Your board sees one predictable monthly number, with no setup fee and month-to-month terms.
No setup fee on the IT Partnership. 60-day exit term. Cybersecurity, compliance, and AI agent work scoped on their own.
Already have an accidental techie? Keep them, and give them a bench.
Plenty of nonprofits have someone holding IT together. A solo IT manager, an ops director who absorbed the role, or the long-tenured staffer everyone calls first. We keep that person in the seat, with their knowledge and relationships intact, and put Wellforce behind them for everything that does not survive a vacation, a resignation, or a 2 a.m. security alert.
We take the 24x7 monitoring, the security stack, patching, escalation engineering, compliance evidence, and the vendor calls. Your person keeps the strategy seat and stops being the single point of failure. When they are out, or when they move on, your IT does not leave with them.
Your staff keeps the strategy seat and the institutional knowledge
24x7 monitoring, endpoint protection, and patching handled by us
Tier 2 and Tier 3 escalation engineering on demand
Compliance evidence collected all year, not at audit time
Notes and runbooks that survive staff turnover
Coverage during vacations, leave, and transitions
AI agents for the work nonprofits actually do
Donor stewardship, grant prep, and board reporting. Drafted by an AI agent, reviewed by your staff, sent in your voice.
Donor Engagement Agent
Drafts personal donor notes. First-gift thank-yous, monthly-giver renewals, lapsed-donor re-engagement. It pulls from your CRM, writes in your voice, and hands off to staff for review before anything sends.
Saves 8 to 12 hours a week of manual outreach
Grant Prep Agent
Reads the RFP, drafts the program narrative, fills in the budget template, and pulls metrics from your program data. Your staff stays in the seat. The agent does the first 60% of the work.
Cuts 20+ hours per grant submission
Board Prep Agent
Pulls financials from QuickBooks, program metrics from your tracker, and the donor pipeline from your CRM. Then it builds a board-ready summary each quarter. Your ED reviews and edits.
Saves a week of staff prep before each board meeting
The Wellforce AI Practice runs agents on top of the IT Partnership. Pricing is scoped per use case. See pricing for ranges, or browse the full agent catalog.
Compliance posture that survives the audit
The same five findings come up audit after audit at most nonprofits. We close them once and keep them closed.
Type I and Type II readiness
For nonprofits that handle restricted data for funders, partners, or the federal government. We run the monitoring through SecureFrame or Drata, not just install it.
For health-adjacent nonprofits
Free clinics, behavioral health programs, harm-reduction groups, food-as-medicine programs. Risk assessment, access controls, BAA management, and a breach response plan.
State-by-state compliance
CCPA, the New York Charitable Solicitation Act, and the patchwork of 47 state charitable registration rules. Donor records protected with the same controls we use for legal and healthcare clients.
Disclosure-ready document control
Document retention, access logging, version control on board minutes, and conflict-of-interest sign-offs. What you tell the IRS matches what your file system says.
Annual third-party reviews
Your CRM vendor, payment processor, fundraising platform, and email tool each carry risk. We review SOC 2 reports, BAAs where they apply, breach clauses, and data residency every year.
CMMC, FedRAMP, federal grant clauses
For nonprofits with federal contracts or pass-through funding. We turn contract clauses into real controls and join the auditor calls so your ED does not have to.
When something breaks, how long until a real person helps?
Most providers leave you on hold or stuck in a ticket queue. We pick up in about six minutes. The full comparison is below.
| Capability | Wellforce | Typical provider |
|---|---|---|
| Average response time | 6 minutes | 2 to 4 hours |
| Nonprofit pricing | 15-20% off public bands | Quote-only |
| Microsoft 365 nonprofit grant setup | Included | Add-on or referral |
| TechSoup product fluency | Native | Inconsistent |
| Donor CRM administration | Built into the partnership | Separate vendor |
| Compliance posture (SOC 2 / HIPAA) | Continuous | Project-based |
| AI agent layer | AI Practice on top of IT | Not offered |
Microsoft 365 nonprofit grant, set up right the first time
Eligible 501(c)(3) groups get up to 10 free Microsoft 365 Business Premium licenses through the Microsoft nonprofit grant program, plus deep discounts on more licenses, Power Platform, Azure credits, and Dynamics 365. The paperwork is simple. The tenant setup, identity migration, security baseline, and staff onboarding is where most nonprofits stall.
Wellforce handles the full setup as part of standard onboarding. Eligibility check, tenant setup, conditional access, MFA, mailbox migration from the old platform, SharePoint libraries, Teams workspaces for staff and volunteers, and a clean offboarding runbook for when someone leaves.
Up to 10 free Business Premium licenses
Discounted pricing on additional users
Azure credits for cloud workloads
Power Platform for internal tools
Dynamics 365 nonprofit pricing
Microsoft Teams for distributed staff
SharePoint for document control
Bookings for board scheduling
See where your nonprofit's tech posture stands
In a short call we look at the things your CRM vendor and your auditor will not, and you walk away with a clear picture of where you stand.
Dark-web exposure for staff and ED accounts
Donor data access and CRM hygiene
Public-facing exposure of fundraising and program apps
Email deliverability and bounce risk for donor appeals
DNS posture, including SPF, DKIM, and DMARC alignment
Encryption and access for restricted data
Responsible AI Governance for Nonprofits
A budget-conscious framework to protect donor data and set AI policy your team will actually follow. Free, watch instantly.
About IT support for nonprofits
How much does IT support cost for a nonprofit?
What does IT support for nonprofits include?
Do you work with TechSoup?
Can you support our Microsoft 365 nonprofit grant?
Do you require long-term contracts?
Do you serve nonprofits outside Washington DC and Raleigh?
Do you support small nonprofits or only large ones?
Can you work alongside our existing IT staff or accidental techie?
How do you handle donor data security and privacy?
What's the difference between IT support and managed IT services?
How do AI agents fit into IT support for a nonprofit?
Where these facts come from
Microsoft Tech for Social Impact: nonprofit pricing and eligibility
TechSoup: the nonprofit technology marketplace
IRS Charities and Nonprofits: Form 990 and disclosure rules
NIST Cybersecurity Framework: the control library we map to
NTEN: the nonprofit technology community of practice
National Council of Nonprofits: sector-wide standards
Make your IT a force multiplier, not a tax on the mission.
Book a 30-minute consult and we will help you find the next move.
Or call (855) 885-7338