AI-Forward Managed IT Services
in Raleigh & Research Triangle
The Research Triangle's premier managed IT services provider with a 10-minute response guarantee. Serving nonprofits, universities, biotech companies, and healthcare organizations across Raleigh, Durham, Cary, Chapel Hill, and Research Triangle Park.
Our Research Triangle Office
Service Area Coverage
Serving the entire Research Triangle within 50 miles of Durham
Comprehensive IT Services for Research Triangle
Specialized technology solutions tailored to Triangle universities, biotech companies, nonprofits, and innovative businesses
Managed IT Services
Complete IT management for Research Triangle organizations with 10-minute response guarantee and AI-powered monitoring
- 24/7 proactive monitoring & alerting
- 10-minute emergency response
- Help desk support via phone, email, chat
- Network management & optimization
- Security monitoring & threat detection
- Strategic IT planning & consulting
Cybersecurity & Compliance
HIPAA and FERPA-compliant cybersecurity for Research Triangle healthcare, biotech, and educational institutions
- HIPAA & FERPA compliance
- Security risk assessments
- Penetration testing
- Incident response & forensics
- Security awareness training
- FDA 21 CFR Part 11 guidance (pharma/biotech)
Biotech & Pharma IT
Specialized IT services for Research Triangle Park biotech, pharmaceutical, and life sciences companies
- FDA compliance & validation
- Lab equipment integration
- Electronic lab notebooks (ELN)
- Research data management
- High-performance computing (HPC)
- Clinical trial data security
Nonprofit & Association IT
Technology solutions designed for Raleigh-Durham nonprofits, foundations, and community organizations
- Budget-conscious pricing
- Grant compliance support
- Donor data security (PCI-DSS)
- Volunteer management systems
- Board collaboration tools
- Microsoft/Google nonprofit discounts
University & Education IT
IT support for universities, colleges, and K-12 schools across the Research Triangle
- FERPA compliance
- Student information systems
- Learning management systems (LMS)
- Research computing support
- Campus network security
- Faculty & staff support
Professional Services IT
IT infrastructure for consulting firms, law offices, and professional service organizations in the Triangle
- Secure remote work solutions
- Client collaboration platforms
- Project management systems
- CRM integration & automation
- Business intelligence & analytics
- Mobile device management
Cloud Services & Migration
Microsoft 365, Azure, and AWS cloud solutions with Triangle-based support and compliance
- Microsoft 365 migration & management
- Azure cloud deployment
- AWS cloud infrastructure
- Cloud security & compliance
- Hybrid cloud architecture
- Backup & disaster recovery
AI & Automation
AI-powered automation to save 10+ hours per week for Research Triangle organizations
- AI workflow automation
- Intelligent document processing
- Chatbot & virtual assistant setup
- Data analytics & insights
- Process optimization
- ROI measurement & reporting
Industries We Serve in Research Triangle
Deep expertise in the sectors that drive the Triangle's innovation economy
What Research Triangle Clients Say About Wellforce
Trusted by organizations across Raleigh, Durham, Cary, and Chapel Hill
"Wellforce transformed our biotech lab's IT infrastructure while ensuring FDA compliance. Their understanding of Research Triangle Park's unique regulatory requirements is exceptional."
- FDA 21 CFR Part 11 compliant
- Zero security incidents
- 15 hours/week saved on data processing
"As a nonprofit serving the Triangle area, we needed IT support that understood our budget constraints and mission-critical systems. Wellforce's 10-minute response has been transformational for our outreach work."
- 25 hours saved weekly
- 100% uptime achieved
- Enhanced donor data security
"Our university switched to Wellforce after years of mediocre IT support. Their understanding of FERPA compliance and academic technology needs is exactly what we required."
- FERPA compliance achieved
- Student portal deployed
- Research computing optimized
Research Triangle Areas We Serve
On-site and remote IT support across the entire Research Triangle region
Downtown Raleigh
Serving businesses and tech startups
North Raleigh
Corporate offices and mixed-use developments
Research Triangle Park
Biotech, pharma, and research institutions
Durham
Universities, healthcare, and downtown businesses
Cary & Apex
Growing SMBs and professional services
Chapel Hill & Carrboro
UNC area and academic institutions
South & West Wake County
Rapid-growth communities
North & East Wake County
Growing suburban areas
Don't see your neighborhood or town listed? Contact us — we likely serve your area too! We provide IT services throughout the entire Research Triangle metropolitan area, including all of Wake, Durham, and Orange counties.
Why Research Triangle Organizations Choose Wellforce
We understand the unique technology, compliance, and innovation needs of organizations in the Research Triangle
Biotech & Life Sciences Hub
Research Triangle Park is the largest research park in North America, home to 300+ companies in biotech, pharma, and life sciences. We specialize in:
- FDA 21 CFR Part 11 — Electronic records and signatures compliance
- GxP validation — Laboratory and manufacturing systems
- Lab equipment integration — LIMS, ELN, and research data management
- Clinical trial data security — HIPAA-compliant research systems
- High-performance computing — Research computing infrastructure
University & Research Excellence
The Triangle is home to NC State, Duke, UNC, and dozens of research institutions. We understand academic and research computing:
- FERPA compliance — Student data privacy and security
- Research data management — Secure, compliant research computing
- Learning management systems — Canvas, Moodle, Blackboard support
- Campus network security — Multi-site academic infrastructure
- Grant compliance — NSF, NIH, and federal grant requirements
Nonprofit & Community Focus
With over 1,500 nonprofits, the Research Triangle has a vibrant mission-driven community. We provide:
- Budget-conscious pricing with nonprofit discounts (20-30% off)
- Grant compliance support and documentation
- Donor data security (PCI-DSS compliance for online donations)
- Microsoft/Google nonprofit programs (up to 75% discount)
- Fundraising & CRM integration (Salesforce NPSP, Blackbaud, DonorPerfect)
Local Triangle Market Knowledge
As a Triangle-based MSP, we understand the unique operational realities of organizations in the Research Triangle:
- Innovation economy — Tech startups, biotech, and research institutions
- Regulatory compliance — FDA, HIPAA, FERPA, and research requirements
- Research computing needs — High-performance computing and data analytics
- RTP-accessible support (on-site within 2 hours)
- University partnerships — Academic discounts and collaboration
Frequently Asked Questions About IT Services in Research Triangle
Common questions from Triangle-area businesses, nonprofits, universities, and biotech companies
What makes Wellforce different from other Raleigh NC IT companies?
We're the only AI-forward MSP in the Research Triangle offering a 10-minute response guarantee with specialized expertise in biotech/pharma compliance (FDA 21 CFR Part 11), university technology (FERPA), healthcare IT (HIPAA), and nonprofit technology. Unlike traditional MSPs, we combine proactive monitoring with AI automation to prevent problems before they impact your organization. Our Durham-based team understands the unique regulatory, research, and budgetary requirements of organizations in the Research Triangle.
Do you provide IT support for Research Triangle Park companies?
Yes! We specialize in IT support for Research Triangle Park (RTP) companies including biotech firms, pharmaceutical companies, research institutions, and tech startups. We understand RTP's unique needs including regulatory compliance (FDA, HIPAA), lab equipment integration, electronic lab notebooks (ELN), high-performance computing, research data management, and secure collaboration systems. Our Durham office is minutes from RTP for rapid on-site support when needed. We serve 100+ organizations throughout Research Triangle Park.
Do you provide on-site IT support in Raleigh and the Triangle area?
Yes, we provide both on-site and remote IT support throughout the entire Research Triangle area, including Raleigh, Durham, Cary, Chapel Hill, Research Triangle Park, Apex, Morrisville, Wake Forest, and all of Wake, Durham, and Orange counties. Our local Triangle team can be on-site within 2 hours for critical issues, with 10-minute remote response for urgent problems.
Are you experienced with university IT and FERPA compliance?
Absolutely. We specialize in FERPA (Family Educational Rights and Privacy Act) compliance for universities, colleges, and K-12 schools across the Research Triangle. We support NC State, Duke, UNC, and numerous other educational institutions with student information systems, learning management platforms (Canvas, Moodle, Blackboard), research computing infrastructure, campus network security, and faculty/staff technology support. Our team understands the unique requirements of academic environments and research computing.
Do you work with Research Triangle nonprofits and foundations?
Yes, nonprofit technology is one of our core specialties. The Research Triangle area has over 1,500 registered nonprofits, and we've partnered with dozens of community organizations, foundations, advocacy groups, and mission-driven organizations. We offer budget-conscious pricing (typically 20-30% discounts), grant compliance support, donor data security (PCI-DSS), Microsoft/Google nonprofit discounts (up to 75% off), and specialized solutions for fundraising, volunteer management, and board collaboration. We understand nonprofit operating models and never push unnecessary technology.
Can you help with biotech and pharmaceutical IT compliance?
Yes, we specialize in biotech and pharmaceutical IT compliance for Research Triangle Park companies. Our services include FDA 21 CFR Part 11 compliance (electronic records and signatures), GxP validation, lab equipment integration (LIMS, ELN), research data management, clinical trial data security, and audit preparation. We understand the regulatory requirements of FDA, DEA, and other agencies governing life sciences companies. Many RTP biotech and pharma companies trust us for their IT infrastructure and compliance needs.
What cybersecurity services do you provide for Triangle businesses?
Our comprehensive cybersecurity services include: 24/7 security monitoring and threat detection, vulnerability assessments and penetration testing, incident response and forensics, security awareness training, multi-factor authentication (MFA) deployment, endpoint detection and response (EDR), firewall and network security, email security and spam filtering, data encryption, and compliance audits (HIPAA, FERPA, FDA, SOC 2). We provide layered security tailored to your industry and regulatory requirements.
How quickly can you respond to IT emergencies in Raleigh?
We guarantee 10-minute response times for critical IT emergencies, 24/7/365. Our Triangle-based support team is always available via phone, email, chat, or our mobile app. For urgent on-site issues, we can have a technician at your Raleigh, Durham, Cary, or RTP location within 2 hours. Our proactive monitoring typically prevents emergencies before they occur, achieving 99.9% uptime for our clients.
What are your pricing and service plans for Triangle-area businesses?
Our managed IT services start at $149/user/month for comprehensive support including 24/7 monitoring, 10-minute emergency response, help desk, security services, and strategic IT planning. We offer special nonprofit and university pricing (typically 20-30% discounts), flexible payment terms for grant-funded organizations, and customized packages based on your specific needs, industry requirements, and budget. All plans include our 100% satisfaction guarantee and no long-term contracts are required. Contact us for a free assessment and custom quote for your Research Triangle organization.
Can you help with cloud migration and Microsoft 365 in the Triangle?
Yes, cloud migration is one of our most requested services. We specialize in Microsoft 365 migrations, Azure cloud deployments, AWS cloud implementations, Google Workspace setup, hybrid cloud architecture, and cloud security & compliance. For Triangle nonprofits and universities, we help access Microsoft Cloud for Nonprofit and Education (up to 75% discount on licenses). For biotech and pharma, we ensure cloud solutions meet FDA compliance requirements. Our phased migration approach minimizes disruption and ensures data security throughout the transition.
Have more questions about IT services in the Research Triangle?
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