Managed IT for law firms, the short version
Wellforce runs IT for law firms in Washington DC, Maryland, Virginia, and Raleigh NC. You get confidentiality-grade security mapped to Rule 1.6, document and practice management support, encrypted email, AI governance mapped to ABA Opinion 512, and a 15-minute response guarantee that holds during trials and closings. Pricing is public at /pricing ($150 to $250 per user per month, month-to-month). Start with a free, confidential review of your firm’s exposure.
What law firm IT support covers
The full managed stack, weighted for how legal work really happens, and for the questions clients, carriers, and the bar now ask.
Confidentiality-grade security
Security built around your Rule 1.6 duty. Encryption at rest and in transit, conditional access, MFA on every account, dark-web watch for attorney logins, and 24/7 coverage on every device.
Document and practice management
Day-to-day help with the systems your matters live in. NetDocuments, iManage, Clio, MyCase, and the Microsoft 365 and SharePoint setups smaller firms run. Migrations, permissions, integrations, search.
Email encryption and compliance
Encrypted email that clients and opposing counsel can actually open. Rules that catch a matter number leaving the firm, clean sending records so mail does not land in spam, and retention that matches your records schedule.
AI governance (Opinion 512)
A written AI use policy mapped to ABA Formal Opinion 512, approved-tools enforcement in Microsoft 365, and the paperwork your malpractice carrier now asks about at renewal.
Trial and closing responsiveness
A 15-minute response guarantee with a six-minute average. When the war room loses WiFi or the closing binder will not compile, the response time is the service.
Works with your in-house IT
Your IT director keeps the seat. Wellforce supplies the 24/7 monitoring, the security stack, the escalation engineers, and the compliance evidence behind them. No turf war, just a deeper bench.
Confidentiality is not a policy document. It is a configuration.
Rule 1.6 asks for reasonable efforts to keep client information from getting out. What counts as reasonable is decided by what your systems actually do, not what your engagement letter says. A shared mailbox password, an unencrypted laptop left in a taxi, a matter folder visible to the whole firm: each one is a confidentiality problem before it is a tech problem.
We harden Microsoft 365 to legal standards: conditional access and MFA on every account, encryption at rest and in transit, least-privilege matter permissions, dark-web watch for attorney logins, defense against partner-targeted wire fraud, and an offboarding runbook so a departing associate’s access ends the same hour their job does. It is the same control set we run for healthcare and financial clients, because your clients’ secrets deserve the same grade of protection as their money.
Book a free review- MFA and conditional access on every attorney and staff account
- Encryption at rest and in transit, including mobile devices
- Least-privilege matter and client-file permissions
- Dark-web monitoring for attorney credential exposure
- Email impersonation and wire-fraud defense
- IOLTA-aware controls and same-day offboarding runbooks
Document management, practice management, and email that holds up
Your real infrastructure is the matter file and the inbox. Both deserve a provider who knows them.
Supported, not just installed
NetDocuments, iManage, Clio, MyCase, and the SharePoint matter structures most small and mid-size firms run. We handle permissions, integrations with accounting and e-filing, version-control hygiene, search that finds the document, and migrations when the firm outgrows the current platform. When the vendor points at the network and the network points at the vendor, we own the ticket either way.
Encrypted, deliverable, retained
Microsoft Purview message encryption that clients and opposing counsel can open without a help-desk call. Rules that catch a matter number leaving the firm, clean sending records so your filings and demand letters do not land in spam, and retention that matches your records schedule and litigation holds. Email is the firm’s largest evidence store, so we treat it that way.
The AI governance side of law firm IT
Your associates are already using AI on client work. Since ABA Formal Opinion 512, carriers and clients expect the firm to govern it. Good law firm IT now includes the AI use policy, the approved-tools enforcement, and the paper trail. We built a resource hub for exactly this, with a free policy template and an interactive Bar Bot that answers Opinion 512 questions.
Start with the policy template and the plain-English guide, then let us set up enforcement in your Microsoft 365 tenant as part of the partnership.
- Free AI use policy template mapped to all six Opinion 512 Model Rules
- Bar Bot, interactive Q&A on Opinion 512 and Rule 1.6
- Plain-English, rule-by-rule guide to ABA Opinion 512
- Approved-tools enforcement set up in your Microsoft 365 tenant
- Insurance-renewal documentation for AI governance questions
When the closing is at 2 p.m., "we'll open a ticket" is not an answer
Legal work is deadline work. A document outage on an ordinary Tuesday is an annoyance. The same outage during trial prep or a closing is a malpractice conversation. We carry a 15-minute response guarantee with a six-minute average, and we ask for your trial calendar, closing schedule, and filing deadlines so the weeks that matter get staffed like they matter.
Firms with an internal IT director or admin run the same playbook with their team. Your person keeps the attorney relationships and the strategy seat. Wellforce supplies the 24/7 monitoring, the security stack, the escalation engineers, and the compliance evidence behind them. One person should not have to be the help desk, the security lead, and the audit response team at once.
- Help desk for attorneys and staff, 15-minute response guarantee, 6-minute average
- Priority escalation flagged for trial weeks, closings, and filing deadlines
- After-hours coverage for the brief that is due at midnight
- Named technicians who learn your practice management system, not a rotating queue
- Hardware staging for laterals and summer associates before day one
- War-room and deposition tech support, on-site in DC, MD, VA, and the Triangle
Published bands. Real terms. No quote theater.
The full bands, for every product and not just this one, are public at /pricing. A 30-minute scoping call turns the band into a number on a page.
- IT Partnership
- $150 to $250 /user/mo
- Setup fee
- None
- Contract terms
- Month-to-month
- Exit term
- 60 days
- Response guarantee
- 15 minutes
Compliance programs and AI engagements are scoped on their own. Our Claude Implementation is a one-time flat fee with a fixed scope, also published.
The Wellforce Complete IT Partnership is $150 to $250 per user per month. The number inside that band is set by scope, practice management complexity, and compliance needs. No setup fee. Month-to-month with a 60-day exit term. Cybersecurity add-ons, compliance programs, and AI deployments are scoped and priced just as plainly.
Lawyers read contracts for a living, so we keep ours short and the exit clause real.
About IT support for law firms
How much does IT support cost for a law firm?
What does IT support for law firms include?
Do you support our practice management or document management system?
How fast do you respond when something breaks during a trial or closing?
Can you help our firm with ABA Opinion 512 and an AI use policy?
We have an internal IT person. Can you work with them instead of replacing them?
Do you require long-term contracts?
IT support that treats your deadlines like its own.
Book a free, confidential review with Scott Midgley, who leads the law firm practice.
Or call (855) 885-7338. Worried about AI governance? See the law firm AI security hub.