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Download our 2023 technology guide with emerging trends, the latest best practices, and unique tips to stay current while reducing IT waste.

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We customize our managed IT services to the needs of each of our clients, whether its complimenting in house IT teams or helping organizations with end-to-end management plans.

IT Planning and Strategy

IT Cost Assessments to Identify Cost Savings and Waste

Baseline assessments of network, server, cloud, security, and device with recommendations for optimizing security, efficiency and performance

IT strategy sessions to align technology with business goals

Documentation of IT Environments

Cloud Infrastructure Management

Monitoring of Cloud Services on AWS, Azure, and GCP

Cloud Cost Management with Recommendations for Managing and Reducing Cloud Expenses

Maintenance and 24x7 Resolution of Issues

Vendor Management

Recommendations for Improving Performance and Efficiency as Cloud Technology Mature 

Server Management

Monitoring of Hosted or On-Premise Infrastructure

Patching and Maintenance of Servers

24x7 Resolution of Issues 

Asset Management and Monitoring

Management of 3rd Party Applications with Vendor Support

Network Management

Monitoring of Network Devices Including Switches, Routers, and devices

Monitoring and maintenance of WiFi performance and devices

Quality of Service Management for Network Traffic

Identity Management

Integration of Active Directory and Azure Active Directory

Two-Factor Authentication Management

Single-Sign On Management with Third Party Applications

User onboarding and offboarding processes

Device Management

Patch management and monitoring forhardware /software failures

Asset management of hardware with proactive replacement schedules

Remote and Onsite Support

24X7 Remote Support Available via Phone, Email, Chat, and SMS

Onsite daily or weekly visits available anywhere in the United States

Emergency onsite services available outside of the US

Cybersecurity

End point protection against viruses, malware, and phishing attempts

Annual or quarterly security audits for compliance requirements

Annual or on demand penetration tests

Staff testing and training to prevent social engineering attempts

Training

End user training to improve employee satisfaction and utilization of IT investments

Asset Management

Software asset management with recommendations for optimizing licensing costs

Hardware asset management with recommended replacement schedules and warranty renewals

Audio/Visual Management

Management of VOIP infrastructure

Vendor management of AV equipment for conference rooms and events

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